Success based pricing to help you grow your business

Get all the features

Every store needs all the features offered by Frankie, so we’ve simplified things. Pay a small base fee + 1.5% of Frankie’s successful recommendations.

If you prefer a fixed fee, we can accommodate that via our Enterprise price plan. Please get in touch.

Frankie Plus

$ 10
  • Success fee: 1.5% of sales by Frankie
  • Personalization
  • Unlimited Recommendations
  • Unlimited recommendation modules
  • Enterprise-Grade visual A.I.
  • Real-time analytics


Custom pricing
  • Personalization
  • Unlimited Recommendations
  • Unlimited recommendation modules
  • Enterprise-Grade visual A.I.
  • Real-time analytics
  • A-B Testing

Pricing FAQ

Here are some of the most common questions we receive regarding pricing, along with the answers from our support experts.

Frankie’s recommendations are based on each individual customers tastes and shopping intent. Frankie makes different recommendations to each shopper – based on their tastes and what they’re shopping for. We derive this information from their current browsing behaviour, plus previous purchases and browsing history. Personalized recommendations produce the best results. 

Sales that originated from a Frankie recommendation are counted as Sales from Frankie. These sales are tracked from when a customer clicks a recommended product right through to successful checkout.

Our free trial lets you explore how Frankie works for your business. Ther are with No commitments, No contracts and you can Cancel at any time. The free trial Excluding any special offers, all new users receive a 15-day free trial that starts on the day you Go Live with Frankie. We provide 15 days to both ensure you have the time to get the best from Frankie and to signal that we’re working for you, helping make your business succeed.

Frankie familiarises herself with your stock, learning the key attributes, colours, styles, prices etc of every item – she’s like an encyclopaedic expert on your stock.

Frankie also analyses all previous store history to identify what shoppers have in common. For example, people who like this style, are more likely to like that style etc.

As shoppers come to your store, she observes what attracts the interest of each shopper and matches their browsing behaviour with her insights of how people behave and what they like, before combining all that with her encyclopaedic knowledge of your stock to make recommendations you’d be proud of.

Shopify users are charged from their Shopify billing account.

You will be charged at the end of your period, which is based on the day your subscription started.

You can cancel Frankie at any time. There’s no contracts, no commitments, and no cancellation fee.

You can also pause the app – you can pause Frankie from the app Settings page.

Pausing Frankie does two things: (1) it stops Frankie appearing on your store and (2) it stops any new recommendations contributing to your bill. Pausing Frankie also allows you to adjust settings to better suit your store. Our Support Team are available to assist you in this process.

Frankie charges are managed directly by Shopify so uninstalling the app will automatically cancel your Frankie charges and prevent any future charges.

If you decide to uninstall the app, we recommend pausing the app first.


Frankie - AI powered online shop assistant

Great shop assistants make a difference.

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