How does Frankie work?
Frankie uses VisualAI™ Artificial Intelligence that’s optimized for visual merchandising to produce the best personalized recommendations available. But how does it work?
It's as simple as 1,2,3
1. Frankie sees like you
On installation, Frankie automatically looks through all of your products to familiarise herself with your stock, learning the key attributes of every item – think prices, sales history, description, selling features, browsing history etc. of every item. Within minutes, she’s your best ever, in-house expert shop assistant.

2. Frankie observes
To understand your customers, Frankie closely observes all shoppers behaviour. Her observations across all shoppers give her understanding and insight to the patterns of behaviour of your shoppers , e.g., people who like colour A, are more likely to like colour B etc.

3. Frankie personalizes
Frankie observes each individual shoppers browsing activity. She uses her personalized view of each customer combined with her understanding of peoples patterns of behaviour, with her encyclopaedic knowledge of your stock to make personalized recommendations that sell.
If a shopper leaves your store, Frankie never forgets what they were interested in, what they previously purchased.
When they return, Frankie can give them even better personalized service.
Can you beat Frankie?
Try and ‘out recommend’ Frankie from this real example.
Viewed
The customer was interested in this item. What do you recommend?
No sale, maybe you need Frankie
No sale, maybe you need Frankie
Yes, it’s a sale. You think like Frankie.
No sale, maybe you need Frankie
No sale, maybe you need Frankie
Frankie’s recommendations lead to sales.
Getting Frankie ...
- You install Frankie
You select and install the plugin for your e-commerce platform.
- We process your data
We automatically process your images, inventory info, sales & social data.
We extract the DNA of every product and map it to your customers. - Preview and adjust
Frankie preview lets you see Frankie simulated on your store before you go live. If needed, our team can customise the look of Frankie to match your store. Our recommended settings give you the best start with personalization. You can make any changes to match your preferences.
- Personalized Shopping experience
Result: Your shoppers enjoy a better more personal experience and you enjoy increased sales!
All you need
15 Days Free
Plenty of time to try
We want you to succeed
It's why we give you 15 days
24 /7 - 365 Support
If you need us, we’re there
We're here for you
- via live chat and email -
2 Step Setup
Frankie's Recommendations are 2 steps away.
It's easy!
1. Get the Frankie App 2. Enable Frankie. EASY!
Get the best results from your store
with your own highly skilled, knowledgeable shop assistant.